This page is a placeholder. Once checkout and a fulfilment/shipping process are fully configured, order tracking will work automatically through Shopify's order status page and shipping confirmation emails.

What to do if...

• Tracking hasn't activated yet: carriers can take up to 24–48 hours to scan a parcel after dispatch — this is normal.
• Tracking hasn't updated in a while: contact us and we'll follow up with the carrier.
• Your parcel is delayed: contact us with your order number and we'll investigate.
• Your parcel is marked delivered but you haven't received it: check with neighbours/building reception first, then contact us within 48 hours.

Contact us with your order number for help with any of the above.